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Legal and contact

VU Lab policies

These pages describe the service that is implemented now. Features that are unavailable, including live checkout and production promotion purchasing, are identified as unavailable.

Policy set updated: 28 September 2026

  • Terms of Use →Rules for accounts, creator tools, access, acceptable use and service limitations.
  • Privacy Policy →What VU Lab processes on the server, in your browser and through external services.
  • Copyright & Takedown →Rights responsibilities and the information needed to report disputed material.
  • Creator Promotion Terms →Current unavailable status and conditions for future production campaigns.
  • Refund Policy →Current no-checkout position and the approved rule for future billing errors and refunds.
  • Contact →Support categories and the status of VU Lab's public contact channel.

VU Lab is an independent third-party creator service. It is not affiliated with, endorsed by, sponsored by, operated by or part of IMVU.

VULAB

© 2026 VU Lab. All rights reserved.

Independent creator utility. Not affiliated with, endorsed by, sponsored by, or operated by IMVU.